Legal

Terms of Service

Effective date: 1 January 2025 · Last updated: 1 June 2026

These Terms of Service (“Terms”) govern your access to and use of the Con-trak platform, operated by Con-trak (“we”, “us”, or “our”). By creating an account or using the service you agree to be bound by these Terms. If you are using Con-trak on behalf of an organisation, you represent that you have authority to bind that organisation.

1. The Service

Con-trak is a cloud-based field operations platform for construction teams. It includes tools for expense tracking, labour and payroll management, material logging, daily site updates, budget monitoring, and client reporting.

We reserve the right to modify, suspend, or discontinue any part of the service at any time with reasonable notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the service.

2. Accounts

  • You must be at least 18 years old to create an account.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • You are responsible for all activity that occurs under your account.
  • You must provide accurate, current, and complete information during registration.
  • You must notify us immediately of any unauthorised use of your account.
  • One person or legal entity may not maintain more than one account per subscription tier without our written consent.

3. Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose or in violation of any applicable regulations.
  • Upload or transmit viruses, malware, or any malicious code.
  • Attempt to gain unauthorised access to any part of the service or its infrastructure.
  • Scrape, harvest, or otherwise collect data from the service without our written consent.
  • Resell or sublicense access to the service without our prior written agreement.
  • Use the service to store or transmit content that infringes intellectual property rights.
  • Interfere with or disrupt the integrity or performance of the service.

4. Subscriptions and Payment

Con-trak is available on a subscription basis. By subscribing:

  • You authorise us to charge your payment method on a recurring basis in accordance with your chosen plan.
  • Fees are non-refundable except where required by applicable law or as otherwise stated at the time of purchase.
  • We reserve the right to change pricing with 30 days notice. Continued use after a price change constitutes acceptance.
  • If payment fails, we may suspend access to the service until payment is resolved.
  • All prices are exclusive of applicable taxes unless stated otherwise.

5. Your Content

You retain ownership of all project data, files, and content you upload to Con-trak (“Your Content”). By using the service you grant us a limited licence to store, process, and display Your Content solely to provide the service to you.

You are solely responsible for the accuracy, legality, and appropriateness of Your Content. We do not review or endorse content uploaded by users.

6. Intellectual Property

The Con-trak platform, brand, logo, and all underlying technology are our exclusive property and are protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms transfers any intellectual property rights to you beyond the limited licence to use the service as described herein.

7. Confidentiality

We treat your project data as confidential. We will not disclose your data to third parties except as required to provide the service, as required by law, or with your explicit consent. Our employees and contractors who access your data are bound by confidentiality obligations.

8. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the service will be uninterrupted or error-free. We are not responsible for any loss of data caused by technical failures beyond our reasonable control.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CON-TRAK WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless Con-trak and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including legal fees) arising from your use of the service, Your Content, or your breach of these Terms.

11. Termination

Either party may terminate the agreement at any time. You can cancel your subscription through the Settings page. We may terminate or suspend your access immediately if:

  • You breach these Terms.
  • We are required to do so by law.
  • We reasonably believe your use poses a security risk to the platform or other users.

Upon termination, your right to access the service ceases immediately. We will handle your data as described in our Privacy Policy.

12. Governing Law

These Terms are governed by the laws of the jurisdiction in which Con-trak is registered, without regard to conflict of law provisions. Any disputes shall be resolved through binding arbitration, except that either party may seek injunctive relief in a court of competent jurisdiction.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or in-app notice at least 14 days before the changes take effect. Your continued use of the service after changes take effect constitutes acceptance of the revised Terms.

14. Contact

Questions about these Terms? Contact us at:
legal@con-trak.app